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Order Terms and Company Order Principles
***Shipment:
Upon you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3 working days once your payment is confirmed via seller.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.
***Return:
1.We do our best to serve our customers the best that we can. We will refund you if you return the items within 5 working days of your receipt of the items for quality reasons. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
2. If the buyer want the full refund, please send back the items, in the original condition, without any broken, even if the packing ways should be the same as original, like the protect film on the hardware and handles should not been broken and removed, If those details been broken, we have the right to refuse the refund, please note.
***Warranty & Maintenance:
We also provide 6months free maintenance. The buyer should return back the product in the original conditions to us and should bear the shipping costs of shipment. If there is some accessories been broken and need to exchange, please feel free to contact with us also, we will delivery a new one freely.
***Feedback:
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and servicesIf you have any problems with our items or services, please feel free to contact us firstly before you leave negative feedback or dispute. We will try our best to solve your problems and provide the the best customer services.
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